Job Description

About Radius-DC

Radius-DC owns and operates mission-critical, high-performance data centers across key population centers in North America. Our customers rely on us for resilient colocation, network, and interconnection solutions that bring IT infrastructure to the cutting edge. We’re a fast-growing, collaborative team — and the work you’ll do here directly supports our customers’ most critical workloads.

About the Role

We’re looking for a skilled Data Center Network Engineer to join our Phoenix team. In this role, you’ll be responsible for the administration and stability of our data center network infrastructure while also dedicating a portion of your time to helpdesk support and serving as the escalation point for complex or difficult issues the helpdesk cannot resolve. As Radius-DC continues to expand across the continental U.S., you’ll play a hands-on role in the design and deployment of networks at new market locations. You’ll operate within a SOC 2 Type 2 compliant environment, so a security-first mindset is essential. This role requires proximity to our Phoenix facility and involves regular travel throughout the continental U.S.

Salary range: $100,000-$120,000 per year based on background and skills.

Key Responsibilities

• Design, configure, and maintain data center network infrastructure including switches, routers, firewalls, and load balancers

• Travel to new and existing Radius-DC markets across the continental U.S. to lead or assist in network buildouts and deployments

• Partner with project and facilities teams to plan and execute network infrastructure for new market launches

• Monitor network performance and availability, proactively identifying and resolving issues before they impact operations

• Provide helpdesk support on a periodic basis, handling tickets related to network connectivity, access, and infrastructure

• Serve as the escalation point for complex or unresolved helpdesk issues, providing Tier 2/3 troubleshooting and resolution

• Perform routine maintenance, firmware upgrades, and patching of network devices

• Document network topology, configurations, and change management procedures

• Collaborate with systems, security, and cloud teams on infrastructure projects; support ongoing SOC 2 compliance requirements

• Participate in on-call rotation for critical network incidents

• Assist in capacity planning and hardware lifecycle management

• Adhere to Radius-DC’s security and acceptable use policies, including annual security awareness training

What We Offer

• Hybrid work schedule based out of Phoenix, AZ (in office 3-4 days / week)

• Competitive salary with semi-monthly pay

• Comprehensive health, dental, and life insurance through Insperity

•401(k) retirement plan

• Paid Time Off (PTO) for vacation, sick, and personal days

•7 core paid holidays + 2 additional floating holidays of your choice

• Employee Assistance Program (EAP)

• Annual performance reviews with growth opportunities

• Travel reimbursement for business-related expenses

• A collaborative, “win as a team” culture at the forefront of the digital infrastructure industry

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